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قام 299 شخص بالتقدم الى الوظيفة

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تاريخ الإعلان عنها: Jan 20, 2019
الرقم المرجعي JB1001853145
مشاركة   تغريد

Injazat Data Systems

Support Engineer - UAE National
Injazat Data Systems

الوصف الوظيفي

• Responds and resolves all assigned calls within prescribed SLA. Manages own workload; diagnoses and fixes the issues of end user systems related to:
o Operating Systems
o Internet Browsers (ie. Explorer)
o MS Office & MS products (Word, Excel, PowerPoint, outlook etc.)
o Local Area Network connectivity
o Wireless connectivity
o First Level Hardware diagnosis
o Printing issues
o Software Installation
o PC relocation and minor changes
o Peripheral device connectivity or device driver
• Complies with the service levels pertaining to end user support.
• Maintains the high energy level of self and keep up end user satisfaction by resolving their issues up to expected level.
• Works with third parties to resolve various technical issues.
• Updates Call Management System, clearly specifies progress and resolution details.
• Resolves problems in accordance with prescribed process & procedures


• Good understanding of MS Windows 7 and other Microsoft client operating systems
• Working and conceptual knowledge of networking basics.
• Ability in managing end user’s expectations and keeping them satisfied.
• Excellent team worker.
• Proficient (Read, Write, Speak) in English and Arabic communication.

الخلفية التعليمية

• Bachelor’s Degree in Computer Engineering, Computer Science

تفاصيل الوظيفة

  • منطقة الوظيفة: الإمارات
  • قطاع الشركة: تكنولوجيا المعلومات
  • المتطلبات : صاحب عمل (القطاع العام)
  • الدور الوظيفي: التكنولوجيا
  • الحالة الوظيفية: دوام كامل
  • نوع التوظيف: دوام كامل
  • الراتب الشهري: AED 22,034 - 25,706
  • يتطلب إدارة موظفين آخرين: لا
  • عدد الوظائف الشاغرة: 1

المرشح المفضل

  • المستوى المهني: مبتدئ الخبرة
  • عدد سنوات الخبرة : الحد الأدنى: 1 الحد الأقصى: 3
  • منطقة الإقامة: الإمارات العربية المتحدة
  • الجنس: ذكر
  • الجنسية: الإمارات العربية المتحدة
  • الشهادة: بكالوريوس

وصف الشركة

Injazat Data Systems is an industry recognized market leader in the region for Information Technology, Data Center and Managed Services delivered from the region’s most sophisticated and advanced facility, the Tier IV design certified Premier Data Center facility.Injazat serves a diverse range of customers and has developed a broad portfolio of capabilities to successfully address any organization’s most pressing technology challenges. Injazat supports customers in achieving their vision and allows them to focus on their core business.

Injazat is fully owned by Mubadala, the investment arm of the Government of Abu Dhabi, the Capital of the United Arab Emirates. Injazat draws on its local expertise and presence combined with several global technology partnership networks to develop market leading services.

Injazat is uniquely placed amongst IT Managed Services providers in its commitment to staff development, with over 15% of staff UAE Nationals and dedicated individual development plans supported by the Injazat institute.

As the leading IT Managed Services company in the UAE, Injazat welcomes transitioned staff to support its growth, providing enhanced career opportunities.

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