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Creation Date: 2017/09/07 12:21:05
Ref. JB1001851250

Kawader Human Resources Consultancy LLC.

CUSTOMER SERVICE SPECIALIST FOR UAE NATIONAL ONLY
Kawader Human Resources Consultancy LLC.


Job Description

One of our reputable client a UAE GOVERNMENT ORGANIZATION IN EDUCATION SECTOR is currently looking for applicants from Education Sector/Industry who is willing to be assigned in Al Dhafra region.


 Provide the interface between applicants and the licensing and accreditation standards teams, providing high levels of customer service and clear explanation of the application process, ensuring the office becomes a base for schools to direct queries, and receive updates on application progression;
 Receive all licensing and accreditation applications and forward to client Central for processing;
 Handle or progress complaints and share relevant information with customers in person (walk-ins), over the phone (call-ins) or online;
 Consult FAQs and directory to escalate queries/questions/issues to relevant sectors;
 Represent our CLIENT to the public, ensure that information is always accurate and provides a good reflection of CLIENT’s licensing and accreditation processes;
 Perform any other duties as requested.

Skills

Male/Female ONLY UAE NATIONAL
Diploma in business administration or relevant discipline.
1 - 2+ years' working experience;
Good understanding of licensing and accreditation guidelines and processes in an educational context;
Demonstrated ability to deliver exceptional customer service;
Willing to be assigned in AL DHAFRA REGION

Job Details

  • Search by Location: UAE
  • Search by Industry: Education, Training, and Library
  • Requirements : Employer (Private Sector)
  • Job Role: Customer Service
  • Employment Status: Full time
  • Employment Type: Temporary Employee
  • Manages Others: No
  • Number of Vacancies: 2

Preferred Candidate

  • Career Level: Entry Level
  • Years of Experience: Min: 1
  • Residence Location: United Arab Emirates
  • Nationality: United Arab Emirates
  • Degree: Diploma


Company Profile

Kawader is a leading workforce solutions provider in Abu Dhabi, United Arab Emirates. Kawader offers a comprehensive array of recruitment services to help in achieve our client’s business goals and sustain their competitive edge. Kawader is a 100% local entity managed and run by a team of professionals with substantial expertise in the local market. Kawader is a name which is synonym for UAE National hiring across the emirates and our strength in outsourcing and hiring them is well proven in the last couple of years.

Serving clients across Emirates, Kawader provides employment to majority of the government entities in Abu Dhabi, especially in outsourcing UAE National employees. We work across the sectors like Government, Defense, Aviation, Education, Banking, Construction, Engineering, Hospitality, Healthcare, IT, Media, Office Support and Facilities Management Services.

Kawader Business Lines
 Recruitment Services
 Staffing Services
 Search& Selection Services
 Localization Services[Core Business]
 Overseas Recruitment Services
 Kawader Managed Services

Contact Us;-
Kawader Human Resources Consultancy LLC.
P.O.Box 567, Abu Dhabi, U.A.E.
Tel : +971 2 6919000
Fax : +971 2 4464404
URL : www.kawader.biz

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